Assistant Manager

1010 Vienna, Austria

Full-time
Join CHARLY's as an Assistant Manager! Support daily operations, lead a team, and deliver exceptional service for pet lovers. Apply now to grow your career with us!
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We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the CEO when needed.
Our ideal candidate will have retail manager skills with a sharp business mindset. You should be skilled at organizing and solvinf problems; be able to work under pressure. Interpersonal and advanced communication skills will also be very useful, since you'll often be acting as a liason between managers, employees and customers.
Responsibilities
- Schedule and coordinate meetings
- Email and phone correspondence
- Develop strategies for better workplace efficiency and goal achievement
- Troubleshoot POS system
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g. sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
Requirements & Skills
- Proven experience as a Retail Assistant Manager or similar position
- Fluent in German and English (C1)
- Experience with recruiting and performance evaluation processes
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
- Proficient user of MS Office (MS Excel in particular)
- Organisational, Interpersonal and communication skills
- Problem-solving attitude
- Flexibility to work in shifts
- BSc/BA in Business Administration or relevant field; MSc/MA is a plus
If you are interested in the following job offer please send your CV with cover letter to our email address.