By car: CHARLY’s in the 1st district is conveniently located for drivers, with several parking options nearby. You can park at Parkgarage Börse, Parkgarage am Hof, or Parkgarage Freyung, all within a short walking distance from the store.
By public transport: CHARLY’s in the 1st district is centrally located and easily accessible by public transport. Nearby stations include Börse (served by trams 1, D, and 71), and Schottenring (served by the U2), all just a short walk away.
Do you have products for both dogs and cats?
Yes! At CHARLY’s, we offer a carefully curated selection of high-quality products for both dogs and cats, including food, treats, accessories, hygiene products, and toys—everything to keep your furry friends happy and healthy.
What brands do you carry in your store?
At CHARLY’s, we work exclusively with top-quality producers from across Europe to ensure the best for your pets. To see the full list of brands we carry, please visit our Brands Page.
Can I bring my pet into the store?
Yes! Pets are welcome in our stores but must be kept on a leash or in a carrier for everyone's safety and comfort.
What payment methods do you accept?
You can pay by card or cash in our stores.
Can I return or exchange a product?
Yes! You can exchange unopened and undamaged products within 14 days of purchase, as long as you have a valid receipt. Please note: Returns are only accepted for toys, accessories, and hygiene products. Food items cannot be returned.
Do you offer home delivery?
Yes, we offer home delivery within Vienna through the Foodora app. Simply place your order and have it delivered straight to your door!
