Welcome to

CHARLY's Pet Store

See Our Stores

Discover our new Shop!

We’re excited to announce the opening of our new Treat Bar, featuring high-quality, organic treats for your beloved pet!

Our seasonal accessories

Limited-edition bandanas inspired by Klimt—stylish and unique!

Tasty New Additions for Your Pup

CANINI Mini Bio Riegel – organic, bite-sized treats packed with natural goodness!

About CHARLY’s

CHARLY’s is more than just a pet store – it’s a lifestyle for pet owners who want the best for their beloved companions. With two locations in the 1st district of Vienna, we bring together quality, style, and expertise to redefine pet care.

We’re excited to introduce our latest concept – the Treat Bar! Like a candy store for pets, it offers a curated selection of gourmet, healthy, and premium snacks that are sure to delight.

At CHARLY’s, our experienced professionals are here to help you choose the best for your pet, from clean, high-quality food to stylish accessories. Our products are handpicked from trusted suppliers in Europe to bring you the finest options available.

Visit CHARLY’s and discover a place where you and your pet can truly thrive.

Get to Know Us

Organic Selection

We offer a variety of organic pet food, crafted for optimal nutrition and quality.

Personalised Service

Tailored recommendations and care to suit your pet’s unique needs.

Product Quality

We are committed to offering only the highest quality products for your pet.

Our Stores

Visit our store and our brand-new Treat Bar, where you'll find everything your pets needs. Each location offers a warm, welcoming atmosphere and experienced sales assistants ready to help you choose the best for your pet.

1010 CHARLY's Innere Stadt

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CHARLY’s Treat Bar

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Kind Words from Our Lovely Clients

Our customers’ feedback means the world to us! Their kind words inspire us to continuously improve and provide the best products and services for you and your loyal companions.
Mon C.
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Wonderful pet shop in Vienna, everything you need in one place. They have so many things to choose from, and it’s all natural & some very fun dog treats. High five from us! ❤️
Emina U.
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Friendly place, good choice of toys!
Anna Shultz
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Great selection, the friendliest sale advisor, highly recommend!
Yulia Z.
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Favourite pet store in Vienna! Highly recommended.
Fabian Fisher
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Great shop for pets. Very tasty ice cream (for humans and dogs). Our Labrador just annihilated his (dog) ice cream cup (beef and carrots).
Ceren Basol
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Nice! My dog loved the ice cream 🧀
Miroslava Sykorova
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The cutest Pet store with very nice and helpful staff 😊
Kai Kamei
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I love Charly’s. Particularly recommend the salmon ice cream in the summer and these jumbo snack packs.
BB Han
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The staff is very friendly and professional. The best dog snack shop in Vienna.

Our Lovely Customers

We are always happy to welcome our pawsome friends in all of our stores. We do our best to provide high-quality & personalised service.
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Brands We Sell

Quality is our main priority, therefore, we carefully select the brands we sell to our clients, choosing only the best & organic products.

CHARLY's Stories

Explore the latest articles, product updates, and nutrition tips from CHARLY’s. Stay informed and discover everything you need to keep your four-legged friend happy and healthy!

Frequently Asked Questions

What types of pet products does CHARLY’s offer?

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At CHARLY’s, we offer a wide variety of products for both dogs and cats, including food, treats, accessories, hygiene products, and toys. We cater to a large range of needs, ensuring that even pets with allergies or dietary restrictions find the perfect products to suit their health and lifestyle.

What is the CHARLY’s return and exchange policy?

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Customers are allowed to return unopened and undamaged products within 14 days of purchase, with a valid receipt. While we do not offer cashback, you can exchange the product for another item or receive a store voucher for the value of the return.

What is the CHARLY’s Treat Bar?

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The CHARLY’s Treat Bar is a brand new concept for pets, inspired by the idea of a traditional candy shop. It allows customers to explore a wide selection of high-quality treats for their dogs and cats as well as choose the quantity they’d like to purchase. The Treat Bar provides a unique opportunity to test out many different products. It's the perfect place to buy treats for your pet or as a gift. Centrally located, it’s the perfect treat stop while exploring Vienna’s city center!

How can I contact CHARLY’s customer support?

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You can contact CHARLY’s customer support by calling us directly or by writing an email to info@charlys.shop. We're happy to assist you with any questions or concerns!

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